When you have a finance application in play, you will hear from your broker frequently, whether its via email, a quick text or more often than not a phone call. It can sometimes feel like we're a constant presence in your life during that time, and that's by design. House and Home Loans specializes in good communication, its what we do best! We take real pride in our communication with clients, because it's what allows us to build a relationship that lasts well beyond the life of a single loan application.
Finance today isn't simple. Having a broker who already undestands your financial situation without you needing to explain it all over again, matters more than ever. We're all busy people and your time is valuable.
Once settlement is done and dusted you might notice that contact from us settles down too. But don't mistaken that as us stepping back. The work continues quietly behind the scences for as long as you have your loan.
Keeping Your Home Loan Competitive
We know your home loan is one of the biggest financial commitments you'll ever make, and we want to make sure it keeps pace with what else is on offer across the market. So how do we make sure your bank is giving you a fair deal? We have a dedicated team member whose job is to keep a constant eye on current interest rates and push your lender for better pricing where it's owed to you.
There are plenty of reasons you might become eligible for a better rate, and every lender applies its own criteria. Perhaps your property has grown in value. Perhaps you've paid down your loan more than expected, thanks to savings sitting in an offset account. Whatever the reason might be, we go back to your lender on your behalf and ask them to apply a better pricing discount that you may be entitled to - without you having to lift a finger.
Occasionally a lender will ask us to have you sign an authority form before they'll apply a discount. If we reach out for this, it's always for good reason - because you're eligible for a better rate and we want to lock it in for you.
Every now and then, it becomes clear that you've simply outgrown your current lender, and a full refinance is the smarter path forward. In these cases, your broker will get in touch directly to talk it through with you.
A Process Worth The Wait
Working through this discounting process for every client takes time, and we do it regulary and diligently. But if you have a feeling your interest rate could do with a haircut, dont wait for us to reach you - get in touch with your broker and we'll arrange a review.